Contact
Frequently Asked Questions
Welcome to Evolution Trading Cards! We've compiled answers to the most common questions about our store, products, and services. If you can't find what you're looking for, feel free to reach out—we're here to help!
Store & Location
Where are you located?
We're at 20 Jaxons Court, Wigan. Come visit us during our opening hours!
We're at 20 Jaxons Court, Wigan. Come visit us during our opening hours!
What are your opening hours?
- Wednesday: 4–9pm
- Thursday: 4–7pm
- Friday: 4–8pm
- Saturday: 10am–7pm
- Sunday: 12–6pm
- Closed Monday & Tuesday
Do you offer delivery or shipping?
No, we operate on a collection-only basis. All orders must be picked up in-store.
No, we operate on a collection-only basis. All orders must be picked up in-store.
Products & Stock
What trading card games do you sell?
We stock Pokémon, One Piece, and Disney Lorcana cards—including booster packs, singles, and sealed products.
We stock Pokémon, One Piece, and Disney Lorcana cards—including booster packs, singles, and sealed products.
How do I know what's in stock?
Check our website at evolutiontradingcards.co.uk or contact us directly. Stock availability can change quickly!
Check our website at evolutiontradingcards.co.uk or contact us directly. Stock availability can change quickly!
Do you offer pre-orders for new releases?
Yes! Pre-orders typically open about 2 weeks before a product's release date.
Yes! Pre-orders typically open about 2 weeks before a product's release date.
Can I cancel my pre-order?
Cancellations are subject to restock fees, so please be certain before placing your order.
Cancellations are subject to restock fees, so please be certain before placing your order.
Orders & Collection
What's the best time to collect my order?
Our busiest collection times are Wednesday at 5pm, Friday at 5pm, and Saturday between 12–2pm. Visit outside these times for a quieter experience.
Our busiest collection times are Wednesday at 5pm, Friday at 5pm, and Saturday between 12–2pm. Visit outside these times for a quieter experience.
What's your average order value?
Most orders range from £5 to £50+, with an average around £15.
Most orders range from £5 to £50+, with an average around £15.
Do you include anything extra with orders?
Yes! We love adding little extras like promo cards and sweets to show our appreciation.
Yes! We love adding little extras like promo cards and sweets to show our appreciation.
Tournaments & Events
What tournaments do you run?
- Pokémon Play: Wednesdays and Sundays
- Altered format: Wednesdays
- Sunday Play Tournament: Starts at 1pm with £5 entry (includes Play Pack)
How much does tournament entry cost?
Just £5 for our Sunday Play Tournament, which includes a Play Pack. We aim to keep Pokémon Play as affordable as possible in the local area!
Just £5 for our Sunday Play Tournament, which includes a Play Pack. We aim to keep Pokémon Play as affordable as possible in the local area!
Do I need to register in advance?
Contact us for tournament details and registration requirements.
Contact us for tournament details and registration requirements.
Pricing & Value
Why should I shop with you instead of online retailers?
We're a local business that started in a spare room and grew into a community hub. You'll get personal service, tournament access, and those special extras that make collecting more fun!
We're a local business that started in a spare room and grew into a community hub. You'll get personal service, tournament access, and those special extras that make collecting more fun!
About Us
How did Evolution Trading Cards start?
We began in a spare room at home and have grown into an 880-square-foot brick-and-mortar store. We're proud of our grassroots journey!
We began in a spare room at home and have grown into an 880-square-foot brick-and-mortar store. We're proud of our grassroots journey!
Who are your target customers?
Collectors and players—both new and experienced—in the Wigan area. We especially welcome tournament players looking for affordable entry costs.
Collectors and players—both new and experienced—in the Wigan area. We especially welcome tournament players looking for affordable entry costs.
Still Have Questions?
If your question wasn't answered here, don't hesitate to reach out! Visit us in-store, check our social media (Facebook, Instagram, YouTube), or contact us through our website. We're always happy to help!